Hotel Willow Banks - Boutique 4 star Hotel on the Mall Road Shimla
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When we arrived we were given an upgrade and the room was fantastic, as the balcony overlooked Shimla. My Spouse also requested a special night and the room was decorated with balloons and rose petals. It was a lovely touch carried out by the hotel staff. We were also given extended checkout and they were very efficient with any room service we requested. Location was perfect for walking round Shimla. The Hotel also have a few places to eat and also have a drink. Again the views were amazing as the hotel sits near the top of the hill.
Bhoupinder
أغسطس 2024
We had a pleasant stay at Hotel Willow Bank. The room was comfortable. A portable heater was provided and it was much needed during winter time. Although the portable heater could not warm up every corner of the room, we could stay warm in bed. The balcony had a good view to the town. During our stay at Shimla, we experienced both sunny day with clear sky and stormy day with fresh snow. No matter what the weather was, our room was always cosy and comfortable. We enjoyed our dinner time at the adjacent Cafe Simla Times. We were also grateful that the hotel arranged assistance to help with luggages after we checked out.
Calvin
يناير 2025
All staff were so helpful in attending to anything we needed. The travel desk organised a car for us all the way to Delhi. The room was very comfortable with a great view of the hillside and town. The hotel has its own lift to the lower town, so there is no queuing for the public lift. The Mall is right at the front door to walk to shops and the historic sites. We used their restaurant next door, which had plenty of options and live musicians each night.
David
نوفمبر 2024
The hotel and room were clean and cosy. It was an enjoyable stay. The staff were helpful with organising us a taxi to the bus station at the conclusion of our stay as well. The location is central within Shimla and easy access to markets, restaurants and temples nearby.
Kylie
ديسمبر 2024
Great location, on the Mall road, walking distance from the Ridge, and other hot spots. The staff is very courteous and helpful, the rooms are a really nice size and comfortable. The breakfast buffet was super and the restaurant / brewery has great food and service. The stay was extremely comfortable.
Charul
أغسطس 2024
The property is amazing. The views are breathtaking. We loved spending time in the cafe and restaurant, the cocktails/beverages were excellent. We also loved the location, you can walk straight out onto Mall Road and enjoy all of the shops without having to climb any stairs. It’s also very close to the tourist lift.
Nikki
نوفمبر 2024
Ease.of access
Acland
ديسمبر 2023
Excellent location with a fabulous view of Shimla. Breakfast is expensive so we had it elsewhere. Room was large and bed was comfortable. Good shower.
Rhonda
مايو 2025
The location was perfect especially for the Shimla Christmas Carnival. The hotel is in the heart of all the shops, street food, market stalls and restaurants . Rooms were clean , spacious and comfortable. The dining room served excellent food at breakfast and evening meal. Service was exemplary. We thoroughly recommend this hotel.
Sharon
ديسمبر 2024
We liked the location and the view from the room was mesmerizing. The staff were very helpful, food was good and surprisingly the wi-fi network was top notch.
Pratyush
مايو 2025
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